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Chatbots vs. Conversational AI: What’s the difference?
The terms ‘Chatbot’ and ‘Conversational AI’ are often used interchangeably, but there are major differences between them. Let’s break it…
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Conversational AI vs Generative AI
Welcome to the fascinating world of Artificial Intelligence, or AI for short! Imagine a world where machines can learn, reason…
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What is CleanDesk AI?
One of the latest tech jargons that is becoming commonplace is AI, short for Artificial Intelligence. What exactly is AI…
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Enhancing Customer, Employee, and Partner Experiences with CleanDesk AI
CleanDesk AI is a multilingual conversational AI automation platform that automates 80-90% of inquiries, requests, complaints, and tasks for customers,…